Prevention is better than cure or a stitch in time saves nine are some of the famous proverbs we have heard in our childhood. But it is only when we grow up that we realize the profundity of these lines. By now we all might have been through some health condition that has taught us the importance of prevention. However, according to the Benefits Manager at our featured client “preventive measures need to be taken both at individual and societal levels, and corporate wellness programs play a key role here.”
This is about one of the largest Americans bank that has a widespread presence all over the world, especially in India. It holds an annual nationwide health check for its employees. However since past several years, they had been facing issues in managing these camps – the biggest of these challenges being the team size and geographical spread. They are almost in all parts of the country, hence finding a single health aggregator was difficult. Secondary considerations were the hurdles of time and cost. As the number of employees in question was quite significant, it was challenging for the company to find a provider who could deliver desired service levels within a defined budget and time.
This is where OurHealthMate (OHM) came into the picture. OHM has a reputation of providing end-to-end optimum healthcare in the most cost-effective and secure format. Therefore, the HR team and Benefits Manager sat with them, and the OHM team was able to map out a comprehensive health care plan that was able to cater to people across the state boundaries. At the start of the health camp, OHM had four checkpoints to achieve, and they were
- Understanding the people and their culture
- Maintaining cost while providing competitive benefits
- Reduction of the time taken per employee
- Ensuring timely delivery of health reports
60+ camps were set up in 30 cities all over India within a span of 37 days. This was delivered on single-handedly by OHM, much shorter than what any other health aggregator could offer. OHM delivered health check-up to 20,000+ employees, taking an average of 28 min per person for the session, which included 10 minutes consultation with doctor. Employees received their report within five days via the secured online platform. In addition, a detailed delivery analysis of checkups and results across the corporate with a suggested “call for action” was also provided to the organisation.
The bank loved the excellent service, fast delivery and 360° approach to wellness. They noted a 30% increase in employee engagement, which was much higher than what the company has achieved in the last couple of years.
OHM as the aggregator were pleased to get an opportunity to work with an organization with such an extensive presence, and felt accomplished to deliver yet another successful project with better than projected metrics. While there were some challenges managing such a big team, at no point of time did the task seem daunting or seem to go off plan. They triumphed over obstacles and paved their way to becoming leaders in the healthcare segment.